@Mashood
I'm sorry to hear that you're experiencing issues with the voice quality. It's possible that the problem could be on either the TTS provider's side or with the VAPI integration. Using your own 11labs API key might help if the issue is related to API limits or similar constraints. However, before you switch keys or TTS providers, I would recommend checking the following:
1. Network connectivity: Ensure that your internet connection is stable.
2. API usage: Check if there are any rate limits or usage caps that might be affecting the service.
3. Audio settings: Verify that the audio settings in the VAPI configuration are correct and supported by 11labs.
4. Service status: Look for any service outages or known issues on the 11labs status page.
If after checking these factors the issue persists, you might want to try using a different TTS provider like PlayHT with the voice labeled Jennifer to see if the problem is resolved. If you'd like, I can assist you with setting up PlayHT or troubleshooting further. Would you like to proceed with that?