MAKE and Vapi Tools webhook issue
# support
s
Hi! I created a webhook in MAKE, copied the link and pasted it into the Vapi Tool I created. I make a call from the Vapi platform in the icon in the upper right corner, but the MAKE webhook does not receive the information, it stays "thinking" all the time "waiting for data". The assistant has that Tool in Functions. https://cdn.discordapp.com/attachments/1277090360417587272/1277090360807391302/Captura.JPG?ex=66cbe695&is=66ca9515&hm=16dd137921ee1e433d37f62432f5284d736231dfa61c8e429f4a3fc6324b73e0&
v
message has been deleted
@SebasTop Hello! It sounds like you're experiencing an issue with the webhook integration between VAPI and MAKE. Let's go through a few troubleshooting steps to ensure everything is set up correctly: 1. **Check the Webhook URL**: Ensure that the webhook URL you've copied from MAKE is correct and has been pasted accurately into the VAPI tool configuration. 2. **Verify the Assistant Configuration**: Make sure that the tool you've created in VAPI is properly configured within your assistant's functions and that it's being triggered as expected during the call flow. 3. **Review Network Issues**: Sometimes, network issues can prevent the webhook from receiving data. Check if there are any connectivity problems or if the MAKE service is operational. 4. **Inspect Webhook Settings in MAKE**: Double-check the settings of your webhook in MAKE to ensure it's ready to receive data and there are no restrictions or filters that might be blocking the incoming data from VAPI. 5. **Check for Errors**: Look for any error messages or logs in both VAPI and MAKE that might give you more information about what's going wrong. 6. **Test the Webhook Independently**: Try triggering the webhook outside of VAPI using a tool like Postman or a simple
curl
command to see if MAKE receives the data. If you've gone through these steps and the issue persists, it might be best to reach out to the support teams of both VAPI and MAKE for further assistance. They may be able to provide more detailed insights into what's happening.
You can continue this conversation by mentioning me in the message.
s
I tried it with Postman and it worked. Is a VAPI issue.
s
please share the call id.
s
Assistant ID: 0cfaa2a6-70df-4123-a3f4-cdd395c02962 Call ID: adb7f90a-6680-461c-b72b-f79bf498fa07 Tools ID: 4fb74f9c-05a2-425d-8076-851773d04a0a
s
in the shared call id the tool call was never made.
Check vapi docs for prompting and tools calling, and tools calling will be fixed.
c
Hi @SebasTop were you able to fix this issue? thanks
s
Yes yes
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