vapi not saving anything
# support
k
I publish, re-publish and do it 10 times when i make changes and then when I switch to let say tools or call logs and come back again to the assistant , the prompts come back to what it was before. This has been happening since a week ago. I’m testing but cannot do anything if nothing saves itself. Please fix this. I had to put my appointment-setter out for my business and now im scrambling for bookings manually and creating another way. Please help
v
message has been deleted
@KI-BLRAP[DUB] I'm really sorry to hear about the trouble you're experiencing with saving your changes. It sounds like there might be an issue with the platform's state management or synchronization process. To assist you better, I would need to gather some more information: 1. Are you receiving any error messages when you attempt to publish or re-publish your changes? 2. Have you tried clearing your browser cache or using a different browser to see if the issue persists? 3. Could you confirm if this issue occurs with all changes or only specific types of changes? In the meantime, I recommend documenting the changes you make with timestamps so that we can track the issue more effectively. If the problem continues, please reach out to our support team with these details so they can investigate further. If there's anything else I can do to assist you right now, please let me know.
You can continue this conversation by mentioning me in the message.
f
THIS IS FOR FRUSTRATING!!! I HAVE TO KEEP ON READDING CONFIG FILES!!! PLESE FIX THIS ASAP
j
you might find this useful for local version control: https://github.com/askjohngeorge/vapi-vct I also had this issue and now just don't bother using the Vapi webapp to manage my assistants at all. I write them locally and save versions to Git as I go.
s
please do hard refresh your assistants not updated in UI, it will be fixed.
it will be fixed.
f
Has this beeb resolved?
Is there a better way to request support? Days go by with no response, even when its urgent… Im starting to lose faith in Vapi.
j
Try publish, then reload page. I've heard it's a UI bug and should be resolved by next week. I think support is focused on the enterprise users atm
s
Hey @Francois what issue your facing tag me there.
f
I have multiple requests open. This is just one of them
s
we are working on this, and it's a UI bug.
If you do hard refresh you can see your changes.
b
I am having same issue.
I have tried 2 different browsers and done several refresh on clear cache
s
Hey to do hard refresh it will work.
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