I save the prompt, temperature and token,, vapi changed it itself.. I have setup everything but after 1 test, it automatically changed its settings. Help out, i need it urgently, VAPI USED BE SMOOTH, I AM FACING THIS FIRST TIME THIS KIND OF AUTO PROMPT CHANGING ISSUE.

@nake I'm sorry to hear that you're experiencing issues with the VAPI settings changing unexpectedly. Let's try to resolve this as quickly as possible. Could you please provide me with more details about the changes that occurred? Specifically, what settings were altered, and what were they changed to? This information will help me assist you more effectively.

sure, it changed the promt for the agent and the temperature and the AI providers, everything, it changed it bcak to the default setting, and sometimes the agent was reeating sentences continously. It also havn't been able to perform the Data schema

@nake It sounds like you're encountering multiple issues with VAPI, including unexpected changes to settings and problems with the agent's responses and data schema performance. This could be due to a system error or a misconfiguration. To address the issue with settings reverting to default, please ensure that you are saving your configurations properly after making changes. If you are doing so and the problem persists, it might be a technical glitch. Regarding the agent repeating sentences and not performing the data schema as expected, this could be indicative of a problem with the underlying AI model or a bug in the system. Since these issues seem to be quite specific and technical, I would recommend reaching out to the support team with detailed information about the problems you're facing. They will be able to provide more targeted assistance and help resolve the issues you're encountering with VAPI. If you need immediate assistance, please let me know, and I can guide you on how to contact support or provide additional troubleshooting steps.

yes i need it urgently

@nake I understand the urgency of the situation. To address the issues with VAPI as quickly as possible, please follow these steps: 1. Double-check that you are saving your configurations after making changes. There should be a save or apply button within the VAPI settings interface. 2. If the settings continue to revert to default after saving, try clearing your browser cache or using a different browser to rule out any local issues. 3. For the agent repeating sentences, ensure there are no loops in your code or script that might cause such behavior. 4. Verify that the data schema is correctly set up and that there are no errors in the schema definition. If after these steps the problem persists, it's best to contact the support team directly. They will need specific details about your configuration and the issues you're facing to provide a solution. You can reach out to them via the support channel provided by VAPI, which might be an email address, a support ticket system, or a phone number. Would you like me to guide you on how to contact the support team or provide additional troubleshooting steps?

tell me how to contact instant customer suppprt

There is no instant customer support.

I encounter the same problem, prompt disappearing, even after publishing, the llm defaults to 3.5 turbo, is very annoying, I even have to save prompts in notepad somehwere to not loose them.

I am having the same issues, losing my prompts even though I made updates to the prompts like 2 hours ago. This is so frustrating. Is there no version control in VAPI?

Not sure if it will work but you guys could try deleting browser cache @JJ @Neozys @nake

do hard refresh it will work.

did it worked for you?

type cmd/ctr + r in your browser or click on reload icon.

are u sure it will be fixed?

yes.

you saved my life!! dhanyawad. @User