Squads Question
# support
f
I have an English speaking assistant and created a Spanish copy. Im using a get assistant json now : { "assistant": { "name": "Isabella_English", "voice": { "model": "eleven_turbo_v2", "voiceId": "UOIqAnmS11Reiei1Ytkc", "provider": "11labs", "stability": 0.8, "similarityBoost": 0.9, "inputPunctuationBoundaries": [ ".", ",", ":", ")", "!", "?", ";", "۔" ] }, "model": { "model": "gpt-4o", "toolIds": [ "c2edb69f-20ca-4fd2-9ff8-4da5e14d0f15", "cdb58f92-fa5a-4dc8-b646-de533af034ed", "ff3c9b9d-0343-4537-8e5f-6e8062968c28", "81e4b1a9-9b34-42a2-b4c5-b34b58824bf8" ], "messages": [ { "role": "system", How do I squads to this existing json or do I only use this: { "squad": { "members": [ { "assistantId": "Assistant 1 ID", "assistantDestinations": [ { "type": "assistant", "assistantName": "Maria_Spanish", "message": "Transferring over to Maria, our Spanish speaking assistant", "description": "Transfer the caller when they are speaking Spanish or say 'Espanol/Spanish'" } ] }, { "assistantId": "Assistant 2 ID", "assistantDestinations": [ { "type": "assistant", "assistantName": "Isabella_English", "message": "Te voy a transferir a Isabella, nuestra asistente que habla inglés.", "description": "Transfer the caller when they are speaking English or say 'English" } ] } ] } }
s
@Francois what's the issue here?
f
Trying to figure out if I have to add the squads config to my existing config or only have the squads config by itself.
s
use squads only.
f
I tried that, but the call doesn’t get transferred. When I speak Spanish or say Spanish, the assistant just ignores what I said
s
then share the call id for it.
f
Ok will do
368bd477-4201-4ced-99e8-23b2ed1c1332
@Shubham Bajaj
s
kindly create a new support ticket, as there was no response from last 4 days from your side in few hours ticket will be auto closed.