Forwarding calls
# supporta
Adam
09/02/2024, 3:59 PMI tried setting up the forwarding calls function, but it doesn´t work. The bot replies that its reconnecting and then is quiet, but nothing happens. The bot uses a Czech number and should forward to a slovak one. @Vapi
Adam
09/02/2024, 3:59 PM@User @User
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Vapi
09/02/2024, 4:00 PMmessage has been deleted
Vapi
09/02/2024, 4:00 PM@Adam
I'm sorry to hear that you're experiencing issues with the call forwarding function. To assist you better, could you please provide me with more details about the conditions under which the calls should be forwarded? For example, are there specific conditions like X or Y that determine which number the calls should be forwarded to? Additionally, please ensure that the phone numbers you are using are in the correct E.164 format, which is essential for the forwarding to work properly.
Vapi
09/02/2024, 4:00 PMYou can continue this conversation by mentioning me in the message.
Vapi
09/02/2024, 4:01 PMGot it. Tagging @User for additional help.
s
Shubham Bajaj
09/02/2024, 10:39 PMcan you share the call id.
a
Adam
09/03/2024, 9:38 PM62aea948-2da3-40ba-8f9d-99b5900b4047
Adam
09/03/2024, 9:38 PM@Shubham Bajaj
Adam
09/04/2024, 10:01 AM@Sahil
s
Shubham Bajaj
09/04/2024, 2:57 PM@Adam the call was transfered from our end, can you check in your twilio console for the calling sid CA76395e6bca9c501255c6ec2dbbb56b24 is the number marked as spam?
Shubham Bajaj
09/13/2024, 3:12 PMbecause of no response closing this ticket.