I have been building Vapi assistants for a while but today I noticed that my assistants do not respond after stating the first message. Tried different assistants. Below is one is one for my company which stopped working. Call ID: 5dec08a0-b5b7-4918-8292-e35cbaec41c4 https://cdn.discordapp.com/attachments/1281038920187908197/1281038920406274058/5dec08a0-b5b7-4918-8292-e35cbaec41c4-1725493463328-371bb845-20c9-4191-abd6-16df80fd1650-mono.wav?ex=66da43f7&is=66d8f277&hm=e2c4f51ba68cafa20a3b509e776a18a62df34a94dddf60e0040fbc676281d1a9&

message has been deleted

@Vapi 1. "Hi, this is HelloMateAI. I’m Joyce, an AI Receptionist. Before we continue, please ensure there’s no excessive background noise, like TVs or people talking, as it may impact the call quality. Now, are you interested in our AI call handling service?" 2. No error message 3. I haven't made any changes before this happened.

@LongBeard Thank you for providing the details. Since there are no error messages and you haven't made any changes before the issue occurred, it's possible that there might be a temporary service disruption or an internal issue with the Vapi platform. Here are a few steps you can take to troubleshoot the problem: 1. **Check Service Status**: Verify if there are any known issues with the Vapi service by checking the status page or recent updates from the service provider. 2. **Review Configuration**: Double-check your assistant's configuration settings to ensure that all the necessary parameters and webhooks are correctly set up. 3. **Test with a Simple Response**: Try simplifying the assistant's first response or use a different assistant with a basic reply to see if the issue persists. This can help isolate whether the problem is with the specific assistant or a broader issue. 4. **Logs Inspection**: Look into the call logs for the provided Call ID to see if there are any unusual patterns or discrepancies after the first message is delivered. 5. **Contact Support**: If the issue remains unresolved, it would be best to reach out to Vapi support with the Call ID and the details you've provided here. They may need to look into backend logs or system details that are not accessible to users. If you need further assistance or would like me to perform any specific checks for you, please let me know.

Check for one response the LLM returned empty string because of this no response was voiced out and later resulted into hang, can you try with openai models. https://cdn.discordapp.com/attachments/1281038920187908197/1281598297483640965/message.txt?ex=66dc4ced&is=66dafb6d&hm=c37371cac67cda290488beb0a5522ef816e3b62b9a7e775834df3e2bbcba3611&