Voicemail Detection Issue with Vonage – Do I Need a Twilio Number?Hi everyone,
I’m facing a challenge with voice detection for an AI assistant that’s supposed to hang up when it reaches a voicemail. However, the assistant isn’t recognizing voicemail messages and just stays on the line.
When I looked into it, I saw that some resources mention needing a Twilio number for proper voicemail detection. But I’m using Vonage for my calls, and I’m wondering if it’s essential to have a Twilio number for this feature to work, or if there’s a workaround that can make it compatible with Vonage.
Has anyone encountered this before? Any advice would be greatly appreciated!