Knowledge base not working when uploading plaintex...
# support
z
The agent always says that it doesn’t have access to the content that i've uploaded. it does work if I upload s pdf via the UI
v
@zyZ I'm sorry to hear that you're experiencing issues with content access. It sounds like there might be a problem with how the content is being uploaded through the API compared to the UI. To assist you better, could you please provide me with more details about how you're uploading the content via the API? This will help me understand the issue and guide you towards a solution.
You can continue this conversation by mentioning me in the message.
z
upload file api route, the request succeeds and I’m able to attach the file to the assistant after. it shows up in the UI
s
it's working for you. closing this ticket for now.
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