This is probably a silly question - I have an account that has many different agents (from real estate to optician assistants etc...)(I'm using make for automations btw). For this life coach agent, I want to trigger a transient agent as soon as the call comes through so the phone number is filtered through CRM/Google Sheet and the agent can use custom variables. I'm using Jannis's blueprint from his VAPI memory tutorial. From that scenario, I have put the webhook address in the server URL section under advanced in the dashboard.
That works fine... however, I also want to trigger a mailhook that sends end-of-call report information to the callers email in a second scenario. There is only one spot for server URL with each assistant. So, where do I put the mailhook URL in my second scenario. There is also to be a third scenario which updates the cell with the information from the call. Where are all these webhook URL's going??
The set up is using this video, but he is not explaining how to actually connect anything.
https://www.youtube.com/watch?v=jJR6N6EuqTQ▾
I hope I'm explaining this properly. I'm probably not grasping the server url concept correctly and using them improperly but if you could shed light on this approach, I'd be happy for your input.
s
Shubham Bajaj
09/09/2024, 2:38 PM
for your second and third scenario you can use server event end of call report sent to your server url, and then from their either you can sent the email or something else.
In short: vapi will sent server events to your server url and you have to manage rest of work in your workflows.