Problem with Sending Call Analysis Data (Date and ...
# support
f
I have successfully set up an integration between VAPI and Zapier, and I’m able to pull the transcript and other call-related data into Zapier. However, I’ve encountered an issue when trying to retrieve and transfer the call analysis data, specifically the date and time of the call. While I can see the transcript and other details, I’m not able to find any parameters or data points for the exact date and time of the call in the payload returned by VAPI. Could you please advise how I can include these details (date and time of the call) and send them to Zapier? Is there a specific parameter I should be using or additional settings I need to configure? Thank you very much https://cdn.discordapp.com/attachments/1282080234824400926/1282080235377917976/Snimka_obrazovky_2024-09-07_o_22.45.40.png?ex=66de0dc4&is=66dcbc44&hm=0090871852e29af2a73ccca4d40c15d9db351dc5b29665061df86dac12a9d307& https://cdn.discordapp.com/attachments/1282080234824400926/1282080236099473498/Snimka_obrazovky_2024-09-07_o_22.48.45.png?ex=66de0dc4&is=66dcbc44&hm=b881d1f2ee5e6a2ac37d036c5cc53c45854b4c587b650a96f3a00c46e82e59fe&
v
@Fanfantulipan I'm glad to hear that you've successfully integrated VAPI with Zapier and are able to pull the transcript and other call-related data. To include the date and time of the call in the data you send to Zapier, you should ensure that the call metadata includes these details. Typically, the call metadata returned by an API like VAPI would contain timestamps or date-time fields that indicate when the call was initiated and possibly when it ended. If you're not seeing these details, it's possible that they might be under different field names, or you might need to adjust your API request to include these details. To assist you further, I would need to know the structure of the payload you're currently receiving and the specific fields it contains. If the date and time are indeed part of the metadata, you would need to map those fields in Zapier to capture and use them in your workflow. If you're unsure about the field names or the API request structure, you can refer to the VAPI documentation or reach out to their support for more detailed guidance on including the date and time of the call in your API response. If you provide me with the structure of the current payload or any specific parameters you're using in your API request, I can give you more precise advice on how to proceed.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
f
I can see the date and time when the call occurred, I am specifically looking for the date and time of the next scheduled video call that the AI assistant arranged with the client during the conversation. This is crucial, as I need to pass this information (the next meeting time) to Zapier, but I cannot find the correct parameter or data in the payload for this information in zapier. But I can see it in VAPI like, "datum a čas" date and time.
c
1. That information comes in messages 2. That sounds like a tool call - that would not be in te automation you are talking about.
s
use call object to get call created date time.
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