Urgent: Tool is firing every second or so during c...
# support
t
Hey peeps, the strangest error is happening, never had this issue before, the first assistant I tested fired tool over 90 times on a call triggering the webhook so created a new one with new webhook but same problem persists. Using same prompt that worked prior, only change is niche specifics. During the call tool fires at webhook Please help asap. Thank you 6d5258ee-56b4-4f4e-b6f0-664259a2ea3c 6da11315-cdff-463b-bcf5-306140f48e36 https://cdn.discordapp.com/attachments/1283423741430464512/1283423741602173021/image.png?ex=66e2f100&is=66e19f80&hm=2902b3709fc0cda3749f2e64dcf008e1bf2957370d384462942b8effce652634& https://cdn.discordapp.com/attachments/1283423741430464512/1283423741908488275/image.png?ex=66e2f100&is=66e19f80&hm=fd8bb45839e064e4a6ea3388b8ae30014fe7b306f80259dc4098f4d7aff8dc64&
v
@Tarek Maximus I'm sorry to hear that you're experiencing issues with the assistants firing the tool excessively. It sounds like there might be a configuration issue causing the assistant to trigger the webhook more often than expected. To help you better, I'll need a bit more information: 1. Could you please confirm if the webhook is being triggered by a specific event or action? 2. Have you set any conditions or thresholds for when the webhook should be activated? 3. Is there any pattern to when the tool is fired, such as a certain time interval or after a particular type of user input? Once I have this information, I'll be able to assist you more effectively. If this is an urgent matter, you might also want to check the assistant configurations for any loop or repeated trigger conditions that could be causing the tool to fire multiple times. If the problem persists, please ask support for more info on this.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
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@Shubham Bajaj @Sahil Been over 24 hours guys. Need this resolved ASAP
s
please check the call id none of your tool is fired even a single time.
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