Hi, I cancelled a few numbers and I am still getting charged. I contacted support and still no reply I am still getting charged for the other numbers. I contacted support several times and not getting a reply.

@Ma Nithya Mahakathithananda I'm sorry to hear that you're experiencing issues with billing after cancelling your numbers. Let's make sure this gets resolved promptly. Could you please provide me with the details of the numbers you cancelled and the dates when you initiated the cancellation? This information will help me to assist you better.

Aug 10, September 13th -both tried to contact after getting charges a few times to know how to delete the numbers and my payment from those numbers. Got 0 reply and still not a refund. I haven't used those numbers

@Ma Nithya Mahakathithananda I understand the frustration this situation must be causing you. Since you've provided your email account and the dates of your previous attempts to resolve the issue, I will forward this information to our support team to ensure they address your concerns about the charges and account accessibility as soon as possible. In the meantime, please check your email inbox (and possibly your spam/junk folder) for any communication from our support team. They may have already reached out with instructions or information regarding your account and the refund process. Rest assured, we'll do our best to help you resolve these issues. If there's anything else I can assist you with, please let me know.

I have checked. They have not replied. I have yet to receive any response

@Ma Nithya Mahakathithananda can you send me your account email address?

mnhk1008@gmail.com

can you forward your email at shubham@vapi.ai as well pls?

sure

@Ma Nithya Mahakathithananda check emails, replied over there.

Sent and replied