When doing a phone transfer to a department, if the person doesn't pick up is there a way to return it back to the AI to gather some more info so that the client know they had a miss call from user X? If that make sense.

@Digi as of now there is no way to return back to assistant instead call will hangup if no one picks it.

Is there some sort of alternative that exist?

Not as of now, but yeah we are thinking aboout it.

Okay thank you!