Vapi / Blank screen
# support
k
Vapi is not working. Just a blank screen from morning
v
message has been deleted
@Kishore Kumar I'm sorry to hear that you're experiencing issues with VAPI. Let's try to troubleshoot this together. Could you please provide me with more details about the problem? Are you seeing any error messages or codes on the screen? Also, could you let me know what actions you were taking when the issue occurred? This information will help me assist you more effectively.
You can continue this conversation by mentioning me in the message.
k
@Vapi Blank screen in the dashboard . Everything else is fine
v
@Kishore Kumar I understand that you're seeing a blank screen on the dashboard, but everything else appears to be functioning correctly. This could be due to a temporary glitch or a loading issue. Here are a few steps you can try to resolve the problem: 1. Refresh the dashboard page in your browser. 2. Clear your browser's cache and cookies, then try accessing the dashboard again. 3. Try using a different browser or a private/incognito window to see if the issue persists. 4. Ensure that your internet connection is stable. 5. Check if there are any updates or maintenance notifications from VAPI that could be affecting the dashboard. If none of these steps work, it may be necessary to look into the issue more deeply. Please let me know if the problem continues after trying these steps, and I can assist you further.
k
@Vapi Yes . it continues
v
@Kishore Kumar I'm sorry to hear that the issue is still ongoing. It seems like there might be a more complex problem that needs to be addressed by our technical team. I will report this issue for you. In the meantime, if there's anything else you need assistance with or any other questions you have, please feel free to let me know. I'm here to help!
s
can you share a loom video.
because of no response closing this ticket.
k
👍
It was older version of window OS and Chrome
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