I am building my first agent and I am stuck with an issue. I have added a pdf in the knowledge base and I have included this pdf in the model config as well. Which means, I have included the pdf file as part of the knowledge base in the model. I have also mentioned in the agent prompt that the agent is expected to use the information available in the knowledge base. After all this, I am not getting the voice agent use the files from knowledge base. How do I make it work? PS I did re-publish the agent after adding the file to the model

@maddyboy I'm glad to hear that you're building your first agent and have already taken steps to integrate a PDF into the knowledge base. It sounds like you've done the right things by adding the PDF to the knowledge base and including it in the model configuration, as well as republishing the agent. To troubleshoot why the voice agent is not using the files from the knowledge base, let's go through a few steps: 1. **Check the Knowledge Base Configuration**: Ensure that the PDF has been correctly uploaded and is in a supported format. Also, verify that the knowledge base is properly linked to your agent. 2. **Review the Agent's Training**: Make sure that the agent has been trained with examples that prompt it to use the knowledge base. The agent needs to understand when to refer to the knowledge base for information. 3. **Test with Specific Queries**: Try testing the agent with specific queries that are directly related to the content within the PDF. This will help determine if the issue is with certain types of queries or with the knowledge base integration as a whole. 4. **Check for Errors**: Look for any error messages or logs that might indicate what the issue is. This could provide clues as to why the knowledge base isn't being accessed. 5. **Consult Documentation or Support**: If you've gone through these steps and the issue persists, it might be helpful to consult the documentation for the voice API you're using or reach out to their support team for assistance. If you need further assistance or have specific error messages that you'd like help with, please let me know, and I'll do my best to assist you.

call id please and also let me know when it was expected to use kb with timestamp.

Its resolved, I guess i had to wait a bit after I replublished. it works fine now