Custom Messaging in other languages
# support
a
I am adding custom start messages for tool calls etc but the issue is if the agent is in French and the custom message is in English it still says the custom message in English even through the chat is in French. is there a way to get custom messages to be spoken in the language of the agent?
v
@AiTitus :) Absolutely, you can set up your voice assistant to deliver custom messages in the language of the agent. To achieve this, you would need to implement a language detection mechanism or maintain a language setting for each user session. Once the language is identified or set, you can use a text-to-speech (TTS) service that supports multiple languages, such as Eleven Labs or Azure, to generate the custom message in the correct language. If you're using a TTS provider that supports multilingual capabilities, you would typically specify the desired language when making the API call to convert your text message into speech. The provider's API should allow you to set a language parameter that matches the agent's language. If you need assistance with setting up the language detection or configuring the TTS service to handle multiple languages, please let me know, and I can provide more detailed guidance or direct you to the appropriate support resources.
You can continue this conversation by mentioning me in the message.
a
Any advice @User
s
We are working on this feature
and it will be available from monday ig
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