squad assistant cutting off and not waiting for re...
# support
l
It seems recently that my voice assistants are cutting off colors and not fully listening to what they are saying before responding and taking action It was working fine before, but has been recently doing this. Any assistance would be helpful. Thanks!
v
@l8dyaj I'm sorry to hear that you're experiencing issues with your voice assistants. It sounds like there might be a problem with the input preprocessing feature. This feature is responsible for analyzing and processing the voice input before the system responds. If it's not enabled or not functioning correctly, it could cause the behavior you're describing. Could you please confirm if the
inputPreprocessingEnabled
option is currently set to true in your system? If you're not sure how to check this, I can guide you through the steps.
You can continue this conversation by mentioning me in the message.
l
Can you guide me how to check?
@Vapi
v
@l8dyaj Certainly! To check if the
inputPreprocessingEnabled
option is set to true, you would typically need to access the settings or configuration file of your voice assistant's API. The exact steps can vary depending on the specific voice assistant platform you are using. Here's a general guide on how to check this setting: 1. Access the developer console or dashboard of your voice assistant platform. 2. Navigate to the project or skill where you have set up your voice interactions. 3. Look for a section labeled 'Settings', 'Configuration', or something similar. 4. Within that section, search for input processing options or a similar category. 5. Check if there is an option labeled
inputPreprocessingEnabled
or something similar, and ensure it is set to true. If you're unable to find this setting or if you're unsure about any of the steps, please let me know which voice assistant platform you're using, and I can provide more detailed instructions. If the setting is already enabled and you're still facing issues, there might be a need for further troubleshooting.
s
call_id along with time duration in recording pls