Prevent Server Webhook from sending entire prompt ...
# support
e
I'm sorry to bother support, I have searched every support thread and message and only found [this one](https://discord.com/channels/1211482211119796234/1259600274994237522) that didn't help too much. I only have "end-of-call-report" chosen in by server messages and I've also tried: - transcript - tool-calls - tool-calls-result but no matter what I seem to do, it always includes a ton of extra data in the webhook that I don't need. All I'm looking to do is get the transcript and the call summary but my hook messages are nearly 30,000 characters long. Thanks in advance! :D https://cdn.discordapp.com/attachments/1288560820896272404/1288560821085143141/image.png?ex=66f5a148&is=66f44fc8&hm=e28927c4d25f8be2655dc844398c4aa36873b6f16787715c9b1b1b7106c54196&
v
@echojhawke Hello! I'm here to help you streamline your webhook messages. It sounds like you're receiving more data than you need. To ensure you only get the transcript and call summary, you'll want to adjust your server message settings to include only the necessary information. Since you've already tried selecting different options without success, it might be a configuration issue on our end. To assist you further, I can guide you through a more detailed troubleshooting process. Could you please provide me with the current configuration of your webhook settings? This will help me understand what might be causing the issue and how to resolve it.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
e
Currently I have my server messsages set to end-of-call-report. I've also tried just transcript but no matter what it still includes everything
v
@echojhawke Thank you for providing more details. If you're still receiving more data than necessary despite setting your server messages to
end-of-call-report
and trying just
transcript
, it seems there might be an issue with the configuration not being applied correctly. To address this, I would recommend the following steps: 1. Double-check that the
hipaaEnabled
setting is configured according to your needs. If it's set to
true
, it will ensure that no logs, recordings, or transcriptions are stored, which might affect the data you receive. 2. Verify that there are no other settings or filters that might be causing the additional data to be included in your webhook messages. 3. If the issue persists, we may need to look into the system logs or escalate this to our technical team for a deeper investigation. Could you confirm if
hipaaEnabled
is set to
true
or
false
in your current setup? This will help me provide you with more accurate assistance.
e
That is set to false. I don't think there are any other settings applied
v
@echojhawke Understood. With
hipaaEnabled
set to
false
, your webhook should be able to include transcripts and call summaries without the extra data. Since you're still experiencing issues, it seems we need to take a closer look at your setup. At this point, I would suggest the following steps: 1. Review the webhook payload structure to ensure that you're filtering out unnecessary data on your end. 2. Check if there are any recent updates or changes to the webhook system that might affect the payload. 3. Consider reaching out to our technical support team for a more in-depth analysis. Since the issue appears to be specific and persistent, it would be best to have our technical support team investigate this further. They can perform a detailed examination of your account settings and server messages configuration. Would you like me to initiate a support ticket for you so our technical team can take a closer look at the issue?
s
@echojhawke as of now you can pick payload properties to include in response payload.
e
Can you point me to some docs on where that is explained? Can't seem to find anything that talks about it
s
Look for ServerMessageToolCalls from here https://api.vapi.ai/api#/Assistants/AssistantController_findOne
e
Just want to make sure your message to me is accurate? Getting some conflicting info here; https://discord.com/channels/1211482211119796234/1288967075783507990/1289568455133233193
s
Yes you cannot pick the properties but the above doc link is for payload we are sending.
e
perfect thank you SO much for your help!!
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