Problem with squads
# support
s
Hi, I'm creating a squad with two agents, one in English and one in Spanish. They transfer to each other without me asking. What could it be?
v
@Sultan Hello! It sounds like there might be an issue with the trigger settings for the transfers between your English and Spanish agents. The triggers are designed to detect certain conditions or keywords to initiate a transfer. If they are transferring without your input, the triggers might be too sensitive or misconfigured. To resolve this, you should review the trigger conditions for both agents and ensure they are set up correctly. Make sure that the triggers are not too broad or overlapping in a way that causes unintended transfers. If you need assistance with reviewing or adjusting the trigger settings, please ask support for more info on this.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
s
Any update? @User
s
call_id pls
s
Organization ID: a2051357-d5fc-4d1d-9955-7d8547227d04 Assistant ID in English: 3e665834-5d66-4f3e-8325-7fd99a314ec0 Assistant ID in Spanish: 90b996f0-fe53-4e6c-8f43-5c380a211e18 Example calls with faults mentioned: Call ID: ff964e9a-8727-479a-ae5d-09c327d064ac Call ID: 36573747-9fee-4483-829b-4d94c9f8d0f0 In this case the call is cut off for no reason: b6c870b4-f5fc-48f8-b4e2-758bd77fa4d3] Squad ID: dfbeadc2-9e0c-4c66-95b0-7f7d118a356c
Hello
s
"model": { "provider": "openai", "model": "gpt-3.5-turbo", "semanticCachingEnabled": true, "fallbackModels": [], "temperature": 0.7, "maxTokens": 250, "functions": [], "tools": [
use gpt-4o
s
Can GPT4o be used in squad and mini in assistant? (to reduce cost per minute)
s
the cost depends upon call and assistant config ir-respective of assistant config.
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