Only able to make outbound calls with number impor...
# supportj
Jean Reinhold
09/25/2024, 6:45 PMI recently bought a number from twillio and successfully imported it into the platform. I'm able to make outbound calls with it, but my inbound ones return as if the number doesnt exists
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Vapi
09/25/2024, 6:46 PM@Jean Reinhold
I'm glad to hear you've successfully imported your Twilio number and can make outbound calls. For the issue with inbound calls, it sounds like we need to ensure that the assistant is properly attached to your number for handling incoming calls. Could you please confirm if you've set up an assistant for inbound calls on your number? If not, I can guide you through the process.
Vapi
09/25/2024, 6:46 PMYou can continue this conversation by mentioning me in the message.
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Jean Reinhold
09/25/2024, 6:48 PMYes, it is correctly attached to one assistant
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Vapi
09/25/2024, 6:48 PMGot it. Tagging @User for additional help.
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Jean Reinhold
09/25/2024, 6:48 PM@Vapi
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Vapi
09/25/2024, 6:48 PM@Jean Reinhold
Please ask support for more info on this.
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bh0ap
09/26/2024, 12:06 PMI also have this issue
bh0ap
09/26/2024, 12:07 PM@User
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Sahil
09/26/2024, 6:07 PMphonenumber id pls
Sahil
09/26/2024, 6:07 PMalso the screenshot of the webhook section
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bh0ap
09/26/2024, 6:49 PM37e22e0c-18dd-49b0-951e-a5412ed6c114
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Sahil
09/27/2024, 5:51 PMPlease join the OH and get your question answered https://discord.gg/Q4kmWaKq?event=1288127751869431950
@bh0ap
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bh0ap
09/28/2024, 1:08 PM@Sahil could you resend the invite, i think it expired
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Shubham Bajaj
09/30/2024, 1:40 PM@bh0ap can you check phone number id please.
Shubham Bajaj
10/02/2024, 5:59 PMbecause of no response closing this ticket.