Only able to make outbound calls with number impor...
# support
j
I recently bought a number from twillio and successfully imported it into the platform. I'm able to make outbound calls with it, but my inbound ones return as if the number doesnt exists
v
@Jean Reinhold I'm glad to hear you've successfully imported your Twilio number and can make outbound calls. For the issue with inbound calls, it sounds like we need to ensure that the assistant is properly attached to your number for handling incoming calls. Could you please confirm if you've set up an assistant for inbound calls on your number? If not, I can guide you through the process.
You can continue this conversation by mentioning me in the message.
j
Yes, it is correctly attached to one assistant
v
Got it. Tagging @User for additional help.
j
@Vapi
v
@Jean Reinhold Please ask support for more info on this.
b
I also have this issue
@User
s
phonenumber id pls
also the screenshot of the webhook section
b
37e22e0c-18dd-49b0-951e-a5412ed6c114
s
Please join the OH and get your question answered https://discord.gg/Q4kmWaKq?event=1288127751869431950 @bh0ap
b
@Sahil could you resend the invite, i think it expired
s
@bh0ap can you check phone number id please.
because of no response closing this ticket.