Import phone number from Azure
# support
m
Good morning, I'm working on a project for a client using your platform (really a great software by the way) and they need to import a phone number from Azure Communication Services. In your doc I saw a way to import a custom number but not having experience with Azure I'm not sure where to start. Can you please guide me in this task? Thanks in advance for your support!
v
@Marco Falcone Good morning! Thank you for your kind words about our platform. I'd be happy to assist you with importing a phone number from Azure Communication Services. To import a phone number from Azure to our platform, you'll need to follow these general steps: 1. **Retrieve Credentials from Azure**: Log in to your Azure portal and navigate to the Azure Communication Services section. Here, you'll need to find the specific phone number you wish to import and gather the necessary credentials, such as connection strings or API keys, that will allow you to access the number programmatically. 2. **Input Phone Number and Credentials**: Once you have the credentials, you'll need to input your phone number and the retrieved credentials into our platform. This is usually done through a specific import section on our platform. 3. **Import the Number**: After entering the required information, you'll hit the "Import" button to initiate the import process. 4. **Configure Phone Number**: Once the import is successful, you'll be directed to the phone number detail page, where you can configure your phone number according to your needs. 5. **Attach to an Assistant**: Finally, your number will be ready to be attached to an assistant for inbound or outbound phone calling. If you need more detailed guidance on any of these steps or if you encounter any issues during the process, please don't hesitate to ask for further assistance. We're here to help you ensure a smooth setup for your client's project.
You can continue this conversation by mentioning me in the message.
s
to use custom phone numbers you have to use SIP and it will be soon available for all users.
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