Hi. I would like to request an increase in the concurrency limit for my account. The current limit of 10 concurrent calls is causing operational issues, and we need to raise this limit as soon as possible to avoid further disruptions. I have already reached out to support via email, but I am following up here in case it helps expedite the process.

@Carlos Hello! I'm glad you reached out. As an enterprise customer, you have the option to increase your concurrent call limit to suit your needs. Since you've already contacted support via email, they will be able to assist you with the specifics of increasing your limit. If you need any further assistance or have additional questions, please let me know, and I'll be happy to help. Meanwhile, I'll keep an eye on the progress of your request to ensure it's being handled promptly.

can you send a dm with your org id and number of lines to you want to increase the limit.

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