Error!!
# support
s
Can't publish anything. Even older assistants are not working. Whenever i try to publish or try to talk with the assistant this error pop-up https://cdn.discordapp.com/attachments/1289538296531124306/1289538296627859498/89.PNG?ex=66f92fa0&is=66f7de20&hm=696e3c71be5c61722af3ed2e8edb7640cf47b3c55ef949b94ae11c117fa783c4&
v
@Sanim Elixir I'm sorry to hear that you're experiencing issues with publishing and interacting with your assistants. It sounds like there might be a problem with the service or a temporary outage. To better assist you, could you please provide me with the specific error message that you're seeing when you try to publish or talk with the assistant? This will help me understand the issue more clearly and guide you towards a resolution.
You can continue this conversation by mentioning me in the message.
v
@Sanim Elixir Please ask support for more info on this.
s
Solve this problem
s
@Sanim Elixir looking into it.
f
I have the same problem :/
s
I have the same problem too.
c
@Shubham Bajaj is there an eta?
n
There is a workaround. Go to "Advanced" -> "client messages" -> click "select all" twice until everything is unchecked and then hit publish. It should work. But yeah, we need a fix for this 🙂
d
same
this doesn't work for me
j
I just looked into the error myself out of curiosity, and see they added "transfer-update" to the default clientMessages in the webapp, but didn't update the update assistant API endpoint to support this yet. As a workaround, you can ensure the transfer-update client message checkbox is unticked in the webapp, as depicted in the attached image. You should then be able to continue development with the webapp unimpeded, until they resolve the issue on the backend. https://cdn.discordapp.com/attachments/1289538296531124306/1289695457890799698/Image_1814x2092.png?ex=66f9c1fe&is=66f8707e&hm=9b2646d35bd7a7f6cde17576b7e8a02283876f53afdf7f40519f288591b665ae&
s
the hot fix has been deployed.
THanks @John George