Capture User Email before Allowing to Call
# support
t
Hello, if I implement a transient agent via API on my website, is it possible to capture the user email first before allowing him to make a call? I experienced that providing an email adress to Vapi is more inaccurate than not. I don't want to get wrong lead information. How could I send the entered email to Vapi?
v
@tom Hello! Yes, you can certainly capture the user's email address on your website before they initiate a call through VAPI. To ensure accuracy, you can implement a form or prompt that requests the user's email address. Once the user submits their email, you can then pass this information to VAPI. To send the entered email to VAPI, you would typically handle this on your server endpoint that you've set up for VAPI to hit. When the user submits their email, you can include it in the session data or as part of the initial message payload that your server sends to VAPI. Here's a general outline of the steps you might take: 1. Create a form on your website to collect the user's email address. 2. Validate the email address on the client-side to ensure it's in the correct format. 3. Submit the form data to your server. 4. Your server endpoint receives the email and includes it in the payload to VAPI. 5. VAPI processes the call with the provided email address as part of the call context. If you need specific instructions on how to format the payload or how to include the email in the VAPI call, please let me know, and I can provide further assistance!
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t
thanks i will check them out
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