Hey, I've been trying to make an assistant where the Assistant will have access to the Caller's Phone number as a dynamic variable. Is there a way we can do that for incoming calls in Vapi?

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@User hey yes, it would be wonderful if you can help me set this

@Aishik I'm glad to assist you with setting up your assistant to access the caller's phone number for incoming calls. To proceed, you'll need to ensure that your VAPI configuration captures the caller's phone number and passes it to your assistant application. Here's a general outline of the steps you might follow: 1. **Configure Your Phone Number**: Make sure your VAPI-enabled phone number is set up to receive incoming calls. 2. **Set Up a Webhook**: Configure a webhook in your VAPI application to handle incoming calls. This webhook will be the endpoint that VAPI sends event notifications to, such as when a call is received. 3. **Capture Caller Information**: When a call comes in, VAPI will send a payload to your webhook containing call details, including the caller's phone number. This is usually in a field like

from

or

caller_id

. 4. **Pass Caller Information to Your Assistant**: Extract the caller's phone number from the payload and pass it as a variable to your assistant's logic. This can be done within the code that handles the webhook request. 5. **Use the Caller's Phone Number**: Your assistant can now use the caller's phone number as a dynamic variable within its conversation flow or for other logic (e.g., looking up the caller's information in a database). If you need help with specific code or configuration, please provide more details about your current setup or where you're encountering difficulties. If there's a particular step you're not sure about, let me know, and I'll provide more detailed guidance.

check: [1] https://docs.vapi.ai/server-url/events#retrieving-assistants [2] https://docs.vapi.ai/assistants/dynamic-variables#utilizing-dynamic-variables-in-phone-calls go through them they will solve your problem, if you still require help do let me know.

@Shubham Bajaj Hi, I would like the VAPI Assistant to call out the caller’s CallerID during inbound calls so that the caller can simply confirm it. This will save us from having the assistant capture the number manually. Could you please advise on how I can pass the caller’s number into the VAPI Assistant for it to read out during the call and prompt the caller for confirmation? We are using the Vapi dashboard for creating the assistant and connecting them with the phone numbers. Thank you for your help.

server assistant request payload sends you a call object using it you can get callers phone number.