Please someone help me in getting the live transcr...
# support
v
@Mr Stark Absolutely, I'd be happy to assist you with that! To provide you with a live transcript of an ongoing call, I'll need to know a few details: 1. Is the call currently being managed through VAPI? 2. Do you have the call ID or any other identifier for the call? 3. Have you enabled transcription services for this call? Once I have this information, I can guide you on how to access the live transcript or help you set it up if it's not already in place. If you're ready, please provide me with the necessary details.
You can continue this conversation by mentioning me in the message.
m
@Vapi yes call is being made by VAPI and yes i am able to get the call ID for 3rd idk how to check if i have enabled transcription services for this call?
v
@Mr Stark Great, since the call is being managed through VAPI and you have the call ID, we can proceed to check if transcription services are enabled. Typically, transcription services are part of the call settings that you would define when setting up the call. Based on the context provided, it looks like the
assistant
object within your VAPI settings includes a
transcriber
. To enable live transcription, you would need to have the
transcriber
configured correctly. If you're unsure whether the transcription service is active for your call, you can check the settings in your VAPI dashboard or the configuration you used to initiate the call. Look for parameters related to transcription or a
transcriber
object. If you need help navigating the dashboard or checking the configuration, please let me know, and I can guide you through the process. If you find that transcription is not enabled and you would like to enable it, I can assist you with that as well.
s
@Mr Stark is it resolved?
because of no response closing this ticket.