Reoccurring Error
# support
b
Hello, I am experiencing a error and have not been able to figure it out. I've refreshed cache. Imputed my prompt, knowledge base, etc. Made sure my billing was in order. The same message appears every time I click "submit" on a assistant I'm working on. Any help would be much appreciated! Thanks in advance. https://cdn.discordapp.com/attachments/1290702244345417811/1290702244521443421/Screenshot_2024-10-01_104919.png?ex=66fd6ba3&is=66fc1a23&hm=2210d4585a103f2e9cbc6d89aab56b3917ba442cfa9473a1abc88831293a1dea&
v
@brandon holley Hello! I'm here to help you with the issue you're facing. Could you please provide me with the exact error message that appears when you click "submit"? This will help me understand the problem better and assist you more effectively.
You can continue this conversation by mentioning me in the message.
b
"Error updating assistant each value in clientMessages must be one of the following values: conversation-update, function-call, function-call-result, hang, language-changed, metadata, model-output, speech- update, status-update, transcript, tool-calls, tool-calls-result, user-interrupted, voice-input" @User
@Vapi
v
@brandon holley Thank you for providing the error message. It seems like there might be an issue with the format or the type of messages you're trying to submit in your assistant's configuration. The error indicates that the clientMessages array contains a value that is not recognized by the expected schema. To resolve this, please double-check the values you are submitting in the clientMessages array. Ensure that each value strictly matches one of the allowed types listed in the error message. If you have custom messages or types, you'll need to conform to the predefined set of values that the system expects. If you've already verified this and the issue persists, it could be a more technical problem that might require further investigation. In that case, please ask support for more info on this, as they may need to look into system logs or specific configurations of your assistant to diagnose the issue.
b
Can I send you the prompt and have you identify the issue? @Vapi
v
@brandon holley Absolutely, please go ahead and send me the prompt you're using. I'll do my best to identify any issues with it.
b
Can we make this a private chat? @Vapi
v
@brandon holley I'm sorry for any confusion, but as an AI, I don't have the capability to create private chats. Our conversation is text-based and I'm here to assist you within this platform. If you have sensitive information that you cannot share here, it's best to contact the support team directly for further assistance. If you have a prompt or details that you can share without revealing sensitive information, please feel free to do so, and I'll help you to the best of my ability.
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@Vapi
v
@brandon holley It seems there might have been an issue with the message you tried to send. I didn't receive any content. Could you please try sending the prompt again? Make sure to include the text or code snippet you're working with so I can take a closer look. If the prompt is too long or contains sensitive information, try to provide a summarized version or the specific part where you think the issue might be occurring.
@brandon holley It appears there might be a technical issue preventing the content from coming through. If you're copying and pasting the prompt, please ensure that it's being pasted correctly into the chat. If the problem persists, you might want to try typing out the part of the prompt that is causing the error or describe the structure of the prompt so I can assist you further.
b
What format would work? @Vapi
v
@brandon holley For the prompt, the format should be plain text. If you're including code or a JSON structure, make sure it's properly formatted as text. Here are some guidelines: 1. **Plain Text**: Simply type or paste your prompt as you would normally write text. 2. **Code or JSON**: If your prompt includes code or JSON, you can format it as a code block by wrapping it in triple backticks (
Copy code
). For example:
{ "clientMessages": [ "conversation-update", "function-call", // ... other allowed values ] } ``` 3. **Summarized Version**: If the prompt is too long, you can provide a summarized version or just the part where you suspect the issue might be. Please try sending your prompt again using one of these formats, and I'll take a look to see if I can identify the issue.
@brandon holley It seems there's still an issue with sending the prompt. If you're having trouble with the formatting, you might want to try breaking it down into smaller parts and sending them one at a time. Alternatively, you can describe the structure of the prompt or the specific section you believe might be causing the error, and I'll do my best to help you based on that information.
@brandon holley I'm sorry for the inconvenience, but I'm unable to directly read or access files such as a "message.txt". However, you can copy and paste the content here, or if it's too large, you can paste the most relevant parts, especially the sections where you are defining the
clientMessages
or where you suspect the error might be. If the content is too large to paste all at once, consider breaking it into smaller segments and sharing those. I'll review the segments you provide to help identify the issue.
b
Where would client messages be in my prompt? @Vapi
v
@brandon holley In your prompt or configuration,
clientMessages
would typically be part of a JSON object that defines the settings or parameters for your assistant or API interaction. It's an array that lists the types of messages your client (the user interface or application) is set up to handle or receive from the server. Here's an example of what it might look like within a JSON configuration:
Copy code
json
{
  "assistantSettings": {
    // ... other settings ...
    "clientMessages": [
      "status-update",
      "speech-update",
      "transcript",
      // ... other allowed values ...
    ]
    // ... additional settings ...
  }
}
You should look for a section in your prompt or configuration file that resembles the structure above. The exact location and structure might vary depending on the specific platform or API you're using, but
clientMessages
will generally be an array within a larger JSON object. If you're still unsure where to find it, you might want to refer to the documentation of the API or platform you're using, as it should provide guidance on how to structure your configuration. If you can share the general structure of your prompt or the context in which
clientMessages
should appear, I can give you more specific advice.
b
Where do I go to see the Json structure? @Vapi
v
@brandon holley To view the JSON structure for your assistant or API configuration, you would typically look in one of the following places: 1. **API Documentation**: The platform or API you're using should have documentation that includes the JSON structure required for configuration. This documentation will often provide examples of the JSON objects you need to construct. 2. **Development Environment**: If you're working within a development environment or an IDE (Integrated Development Environment), you can open the configuration files directly from there. These files often have a
.json
extension. 3. **Project Files**: If you have a project folder, look for files with a
.json
extension. These files can be opened with a text editor or an IDE to view and edit the JSON structure. 4. **Web Interface**: Some platforms provide a web interface where you can configure your assistant. If this is the case, there might be a section for "Settings," "Configuration," or "Development" where you can view and edit the JSON structure. 5. **Version Control System**: If you're using a version control system like Git, you can check the repository for the configuration files. 6. **Support or Technical Documentation**: If you're unable to find the JSON structure, you might need to contact the support team for the platform or look for technical documentation that provides details on the configuration files. If you're still unsure where to find the JSON structure, please provide more details about the platform or API you're using, and I can give you more specific guidance.
b
@Vapi I need a humans help is this possible?
v
@brandon holley I understand that you're looking for human assistance. While I'm here to provide as much support as I can, there are certain situations where human intervention is necessary. In this case, I recommend reaching out to the customer support team of the platform or service you're using. They will have the necessary resources and access to provide you with the help you need. If you tell me which platform or service you're using, I can guide you on how to contact their support team. Otherwise, you can typically find contact information for support on the platform's official website, in the help or contact sections.
b
@User
@Sahil
s
@brandon holley can you try again now, the hot-fix has been deployed.
b
Thanks much this is fixed
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