When i try to add some voice from 11labs, i got an...
# support
m
When i try to add some voice from 11labs, i got an error and cannot use it in my assistants. when i try to re-import it, it says it is already in my account thanks
v
@mmvora I'm sorry to hear that you're experiencing issues with importing your voice from 11labs. Let's try to troubleshoot this together. Could you please provide me with the error message you received when you attempted to add the voice to your assistants? This information will help me assist you more effectively.
You can continue this conversation by mentioning me in the message.
m
Yes sure, i try to add Carolina - Spanish woman - es_ES
(the voice is a prebuild voice in 11lbas, not created or cloned by me)
hello! have you had the change to look at this? thank you very much! @User
s
@mmvora the voice is already added to our account you can start using it, what blocker your facing?
m
hello, it's not visible in my voice library in Vapi
so i cannot use it in my assistants, thank you! @Shubham Bajaj
s
@mmvora can you today discord OH will resolve it over there.
m
ok, see you there, thank you
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