Who is having issues creating and managing client phone numbers....
My hypothesis is when a new client is onboarded you have a process to either:
- Buy a number using your own Twilio account (or other)
- Setting them up on a sub account, within your account then getting identity documents and submitting
- Asking them to set up a twilio account and do the steps from the previous then getting access or account details... pain.
- Porting their exciting number to your account so you can manage it.
Each of these elements have pros, cons and pain plus lots of time.[Let me know if I've missed a point]
Other issues will be diverting from one number to the next ans when... bit this can be seperate.
Let me know if this is your pain and which you are doing.
Would it not be easier to send then a link to get verification docs, let everyone know once it's done? Let me know your pain and I'll try and fix it.