weird pronunciation errors
# support
z
I'm running into weird errors suddenly where my bot is mispronouncing hands, feet, and circulation. it's saying like "ha-cks" and "fecks." Tried different eleven labs voices too but it's the same thing. Call ID: 31717b9a-4372-430f-9757-e530c2062256 Happens right after 0:20 and then towards teh end of the call. Please advise.
v
message has been deleted
@Zack Siegel I'm sorry to hear that you're experiencing issues with mispronunciations in your bot's speech. It seems like there might be a problem with the text-to-speech engine or a specific setting in the voice configuration. Since you've mentioned that this issue persists across different Eleven Labs voices, it could be related to a systemic issue or a misconfiguration. To assist you better, I would recommend checking the pronunciation settings in your bot's configuration and ensuring that there are no overrides or phonetic spellings that could be causing this issue. If everything seems to be configured correctly, it might be necessary to report this issue to the support team with the specific Call ID you've provided, so they can investigate the logs and the voice synthesis process for that call. If you'd like, I can guide you through checking the pronunciation settings or help you in contacting the support team. Please let me know how you would like to proceed.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
z
@User
s
@Zack Siegel We are currently having an office hour, can you please join it? We will help you directly. https://discord.gg/WPQuUJkF?event=1290804148354416710
s
can you use
hands
as
hand-s
and similar for others and let me know how it goes @Zack Siegel
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