I have a tool that recently stopped working (as of today) for some reason. It is supposed to return a ticket number but the VAPI logs show nothing returned.
Here is the VAPI call_id: 9f378f7b-ca97-4ce0-9930-301e61c974b7
Here is the response from the tool in VAPI logs:
{
"name": "fileTicket",
"role": "tool_call_result",
"time": 1728059407348,
"result": "No result returned.",
"toolCallId": "call_XXXXXXXXXXXXXXX",
"secondsFromStart": 82.217
}
Here is the body response with status 200 from the fileTicket code...
{
"results": [{
"toolCallId": "call_XXXXXXXXXXXXXXX",
"result": "Successfully created the ticket and the ticket id is 2931.",
]
}
Why isn't it using it not getting the result?