organisations merge?
# support
a
chris reid (chris@intimid.net) his account has all our R&D. I am invited in to HIS organisation but wanted to check if could merge my account andreas@intimid.net into his organisation. currently i have to log into my account and switch to his organisation (Mine is empty and wont be filled or used) to see anything. As CEO I also love to be able to manage the billing pannel. basically merge/remove andreas org with chris or to make one.
v
@Andy da Costa It sounds like you're looking to consolidate your accounts and organizations to streamline your access and management capabilities, particularly regarding the R&D information and billing panel. To assist you with this, I would need to know more about the specific platform or service you're using, as the process can vary greatly depending on the system in question. However, generally speaking, merging accounts or transferring ownership and billing responsibilities typically requires administrative privileges and may involve several steps: 1. Verifying the ownership of both accounts. 2. Ensuring that no critical data is lost during the merge. 3. Adjusting user roles and permissions accordingly. 4. Possibly contacting customer support for the service to assist with the merge. If you can provide me with more details about the platform or service you're using, I can give you more specific guidance. Otherwise, it's often best to reach out directly to the customer support team of the service for assistance with account mergers and organizational changes. They would have the necessary tools and permissions to help you with this request. Would you like me to guide you on how to contact customer support for this matter, or is there another way I can assist you?
You can continue this conversation by mentioning me in the message.
a
its YOUR platform, vapi organisatiuons/accounts! support team please help
s
@Andy da Costa you can join discord OH and get your ticket resolved over there.
@Andy da Costa easy method is to import all of your assistants under your organizations and manage from their and later invite your team members.
let me kow if you still require any help.
because of no response closing this ticket.
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