Outbound calls using incorrect url for customllm
# support
y
Inbound calls are correct but outbound calls are attempting to use my old ngrok tunnel, call id 290d4dab-20cd-4c71-b934-2e699e655d43
v
@YSahloul It sounds like your outbound calls might still be configured to use the previous ngrok tunnel URL. To resolve this issue, please ensure that you have updated your outbound call configurations with the new ngrok tunnel URL. Here's what you need to check: 1. Make sure your local server is running on the correct port. 2. Update the ngrok command with the correct port using
ngrok http {your_port}
. 3. Verify that your route handling server URL events is a POST endpoint. 4. Ensure that the path on top of the base forwarding URL is set correctly, for example,
/callbacks/vapi
. Once you've checked and updated these configurations, try making an outbound call again to see if it's now using the correct ngrok tunnel. If you continue to experience issues, please ask support for more info on this.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
y
Anyone?
#1245660177953194066
nevermind i deleted all assistants on console and it worked