@Elastic
I'm sorry to hear that you're experiencing issues with the payment page. It's great that you've already reached out to Support with the necessary details and screenshots. While the support team works on resolving the issue, I would recommend checking a few things on your end:
1. Ensure that your internet connection is stable.
2. Try using a different web browser or clear your current browser's cache and cookies.
3. Disable any browser extensions that might interfere with the payment process.
4. Make sure that your card is not expired and that it has sufficient funds.
If you've already tried these steps and the issue persists, please rest assured that the support team will address your concern as quickly as possible. If there's anything else I can assist you with in the meantime, please let me know!