Zapier tool call response
# supports
Spenny
10/09/2024, 6:06 PMI'm not able to push a response back to a call using zapier. After looking around I verified json response format is correct as well as the call back url used for the webhook url. Any help would be great thank you.
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Vapi
10/09/2024, 6:08 PM@Spenny
I'm here to help! If you've verified that the JSON response format is correct and the callback URL for the webhook is properly set, there might be a few other things to check:
1. **Authentication**: Ensure that any necessary authentication is correctly configured in Zapier for the webhook to work.
2. **HTTP Method**: Confirm that the HTTP method (usually POST) is correctly set for the webhook.
3. **Headers**: Check if there are any required headers that need to be included in the webhook request.
4. **Zapier Trigger/Test**: Make sure that the Zapier trigger is set up correctly and that you've tested it successfully within Zapier.
5. **Error Logs**: Look for any error messages or logs in Zapier or the receiving API that might give clues as to what's going wrong.
6. **Zapier Support**: If everything seems correct on your end, consider reaching out to Zapier support for assistance.
If you need me to perform any specific actions or checks, please provide more details, and I'll be glad to assist further!
Vapi
10/09/2024, 6:08 PMYou can continue this conversation by mentioning me in the message.
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Shubham Bajaj
10/10/2024, 9:00 PMcan you share call id
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Spenny
10/15/2024, 2:11 PMThanks for checking in, the one I was testing with was call_kaASqaiBd04hoM36zEjXqGih. I was really just testing if I'd be able to replicate the Make integration with zapier, however I feel that with zapier not having a "webhook response" it might not be able to? I was assuming the webcall url would be able to receive the information post back, but maybe I am incorrect.
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Shubham Bajaj
10/15/2024, 4:51 PMhey @Spenny it's tool call id not call id.
to get call id go to vapi dashboard and then go to call logs and copy the call id from there.
Shubham Bajaj
10/15/2024, 4:52 PMZapier works similar to Vapi may be a loom video can help or if you can join today's discord OH.
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Spenny
10/16/2024, 5:46 PMApologies I was looking at my zap data when I copied that over - here is the call ID cda482d3-d51e-4aa6-b6f9-efc92dbbfdca
Spenny
10/18/2024, 3:49 AMSo just as an update, using zapier with the control URL worked fine and pushed the information back to the call however the flow was; waiting for tool call response > "I'm sorry it seems to not be working" > control response cut in. I really just am lost as to what url endpoint we can send back with zapier, I have a feeling it is just not possible?
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Shubham Bajaj
10/18/2024, 11:45 AM@Spenny your returning response in wrong format instead your expected to return the response in required format which you check from here and then it will work: https://docs.vapi.ai/tools-calling#server-response-format-providing-results-and-context
Shubham Bajaj
10/18/2024, 11:45 AM@Spenny do let me know if you still face the issues.
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Spenny
10/18/2024, 5:00 PMI really just need to know what URL to push this back to? Like I was saying maybe just not possible with Zapier as Make has the "webhook response" step that is not available in Zapier.
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Chowderr
10/19/2024, 2:05 AMZapier does not have webhook - hence you can't use it really.
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