Make webhook response to 'check-availability' func...
# supportJetsoccer Game
10/09/2024, 7:15 PMHow can the response body (200) be all slots are available basically but the request part says "No result returned." and the voice AI said the timeslot asked (2pm) isn't available, isn't that contradicting the response body? @Vapi
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Vapi
10/09/2024, 7:15 PMmessage has been deleted
Vapi
10/09/2024, 7:15 PM@Jetsoccer Game
Hello! How can I assist you with VAPI today? If you have any questions or need support with voice development, feel free to ask.
Vapi
10/09/2024, 7:15 PMYou can continue this conversation by mentioning me in the message.
Vapi
10/09/2024, 7:15 PM@Jetsoccer Game
It seems there might be a discrepancy between the response body and the actual availability of the timeslot. The response body indicating a 200 status with all slots available should mean that there are no issues with availability. However, if the request part says "No result returned," and the voice AI mentioned that the 2pm timeslot isn't available, it could be due to a synchronization issue or a mistake in the system's response.
To resolve this, we should check the current status of the appointment slots again to ensure accuracy. If you'd like, I can assist you with that. Would you like me to check the availability of the appointment slots for you now?
Jetsoccer Game
10/09/2024, 7:17 PM@Shubham Bajaj answer to your question, for me this webhook response doesn't work
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Shubham Bajaj
10/10/2024, 9:06 PM@Jetsoccer Game can you share the call id.
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Jetsoccer Game
10/14/2024, 6:24 PM@Shubham Bajaj on the same topic, VAPI is not sending tool info to make via webhook as we've seen in the stage video. The tool description as well as properties description are in french as is the agent, the assistant is calling the tool as you can see in the screenshot, make's webhook gets it but there is no tools payload, no properties from the tool as you can see in the white screenshot
https://cdn.discordapp.com/attachments/1293652527769845760/1295452240320008282/image.png?ex=670eb36a&is=670d61ea&hm=0cb80e469f214d86083d40690a365a0fc17778f964b7c778daa7848ea62af476&
https://cdn.discordapp.com/attachments/1293652527769845760/1295452240592502804/image.png?ex=670eb36a&is=670d61ea&hm=3def4e3228d8c35425488d6d9201195e4ac7aa7b8eb73745b6add18f28d07fad&
https://cdn.discordapp.com/attachments/1293652527769845760/1295452240844423199/image.png?ex=670eb36a&is=670d61ea&hm=085a7317e6669528429f8ec9035227643e9abd53c076bf284290a2932a6c20da&
Jetsoccer Game
10/14/2024, 6:27 PMJetsoccer Game
10/14/2024, 6:28 PM@Vapi
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Vapi
10/14/2024, 6:28 PM@Jetsoccer Game
I understand that you're experiencing an issue where the webhook response is not functioning as expected, and you're not receiving the tools payload or properties from the tool as shown in the stage video. To assist you further, I would need the call ID or any additional details you can provide about the specific instance where this issue occurred.
If you have the call ID or any other relevant information, please share it with me so I can look into this matter more closely. If you don't have the call ID at hand, could you provide more context or details about the issue? This will help me understand the problem better and provide you with the appropriate support.
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Jetsoccer Game
10/14/2024, 6:41 PMfdc284a7-372c-4ada-860a-f246018e5de8
Jetsoccer Game
10/14/2024, 6:55 PM@Shubham Bajaj I plugged the make webhook to the assistant URL not the tool URL, seems like only the tool server URL can give tool results not the assistant URL, have any documentation on that?
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Shubham Bajaj
10/15/2024, 4:45 PMYes only tool call url will give results for your tool call.
@Jetsoccer Game check this for tool call response: https://docs.vapi.ai/tools-calling#server-response-format-providing-results-and-context
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