is there a way to have data come up on the transcript without the assistant or the person spoken with actually saying it? we want to pass through some variable data into the transcript but don't want the assistant to actual say the words during the call

@SD Yes, it is possible to include additional data in the transcript without having it spoken aloud during the call. This can be done by injecting metadata or annotations into the transcript after the call has concluded or in real-time if the system supports such a feature. However, the specific method to achieve this would depend on the capabilities of the Voice API you are using. If you would like to proceed with this, could you please provide more details on the type of data you want to include and at what point in the call you would like it to appear in the transcript?

no it is not possible, but with end of call report you get this variables under call property.

@Shubham Bajaj so pass it through the structured data?

you get the transcript with structured data not variables.

@Shubham Bajaj here is what we are trying to do

@SD you can use assistant overrides metadata instead. which you can send the same way your sending your dynamic variables and then consume in the same manner using end of call report. Difference is property name here.