Hi. Can my agent play mp3s throughout the call, no...
# supportl
LarryJerry
10/12/2024, 3:20 PMIn other words, can I include mp3 URLs to be triggered at different points in the call depending on what the caller says?
v
Vapi
10/12/2024, 3:22 PM@LarryJerry
Absolutely! You can include MP3 URLs to play audio at different points during a call based on the caller's responses. You'll need to set up your call logic to listen for specific triggers or keywords in the caller's speech, and then you can use those triggers to play the corresponding MP3 files. If you need assistance with setting this up or have any specific requirements, please let me know, and I'll be happy to help you further!
Vapi
10/12/2024, 3:22 PMYou can continue this conversation by mentioning me in the message.
l
LarryJerry
10/12/2024, 3:28 PMI'm glad to know that! Yes, I'd love more info. Can you give me an example of how such a trigger would look? Is it something I can put in the prompt, or would I need to put it elsewhere?
l
Lufem
10/12/2024, 3:40 PMI can help you out with this
l
LarryJerry
10/12/2024, 4:30 PMTerrific!
LarryJerry
10/12/2024, 5:12 PM@Vapi Can you supply detailed instructions about how to do this?
s
Shubham Bajaj
10/14/2024, 5:02 PM@LarryJerry no that's not possible as of now but you can raise the feature request over here https://vapi.canny.io
2 Views