V1PER.6
10/14/2024, 1:19 PMVapi
10/14/2024, 1:21 PMmachineDetectionTimeout
parameter is currently set to 31 seconds. This might be too long if the goal is to hang up before the answering machine beep. Consider reducing this timeout to a shorter interval that aligns with the typical duration before the beep occurs on most answering machines.
2. **Speech Thresholds**: The machineDetectionSpeechThreshold
and machineDetectionSpeechEndThreshold
are set to 3500 and 2750 milliseconds, respectively. These settings determine how long the system considers a voice to be an answering machine. Adjusting these thresholds might help the system better differentiate between a human and an answering machine.
3. **Silence Timeout**: The machineDetectionSilenceTimeout
is set to 6000 milliseconds (6 seconds). If the system is waiting for 6 seconds of silence before making a decision, it might be too late. Reducing this timeout could help the system decide faster and hang up before the beep.
4. **Detection Types**: Ensure that the voicemailDetectionTypes
includes both machine_end_beep
and machine_end_silence
. This allows the system to use both cues to detect an answering machine.
Would you like me to assist you in adjusting these settings? If so, please provide the desired values for each parameter, and I'll help you update them accordingly.Vapi
10/14/2024, 1:21 PMV1PER.6
10/14/2024, 1:50 PMV1PER.6
10/14/2024, 2:30 PM