Vapi bot keeps on asking same question
# support
a
In some rare cases, we are noticing the assistant keeps on asking the same question in a loop. Any idea why this happens? We have set the temperature to 0 and our prompts are really structured as well
v
@Aishik It sounds like you're experiencing an issue with repetitive behavior from the assistant. This can sometimes occur due to various reasons, even with a low temperature setting and structured prompts. Here are a few potential causes: 1. **Feedback Loops**: The assistant's response might be inadvertently included in the prompt for the next interaction, causing it to repeat itself. 2. **State Management**: If the assistant isn't correctly tracking the conversation's state, it might not recognize that it's repeating the same question. 3. **Prompt Design**: Even with structured prompts, if the assistant doesn't have a clear path to follow, it might default to repeating questions. 4. **Bug or Glitch**: There could be a bug in the system causing this behavior. To resolve this, you may want to review the conversation flow and ensure that the state is being managed correctly, and that prompts are designed to guide the assistant towards the next logical step in the conversation. If the problem persists, it might be helpful to reach out to the support team for a more in-depth investigation. Would you like me to assist you with anything specific to troubleshoot this issue?
You can continue this conversation by mentioning me in the message.
l
Can i help you look into this?
a
Sure @Lucent
l
Check your dm
s
call id please.
a
@Shubham Bajaj here are the call ids 1> 4a8ea376-b8e6-4116-83ab-afc0518293ff, 2> 0c2d6bce-c035-4bf4-81d4-3a1032f03715, 3> d58b7f41-207d-4b5f-993c-b3ab275cbb9d, 4>f1681a91-abf6-4c75-b09f-266b6357c28b
s
@Aishik can you try now the issue has been resolved.
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