Downloading chat transcripts and audio recordings ...
# support
a
Is it possible to download the chat transcripts (pdf or docx) as well as the audio recordings (mp3) within Vapi?
v
@Andrew 39 Yes, VAPI does provide the functionality to download chat transcripts and audio recordings. The transcripts can typically be exported in various formats such as PDF or DOCX, and audio recordings can be downloaded in formats like MP3. However, the exact method to do so would depend on the specific implementation within the VAPI platform you are using. If you need detailed instructions on how to download these files, please refer to the documentation provided with your VAPI service or reach out to the support team for assistance. If there's a specific function within VAPI you'd like to use for this purpose, please let me know, and I can assist you further!
You can continue this conversation by mentioning me in the message.
s
check end of call report server event it gives acces to both transcript and call recording.
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