Here’s a quick article to understand a bit of the predicament
https://www.cooley.com/news/insight/2024/2024-02-15-fcc-ai-generated-robocalls-illegal-under-the-tcpa
TCPA is a protection act the covers consumer protection from being targeted for commercial purposes (selling a product or service without consent)
Calling consumers for non commercial purposes (surveys, reviews) is less strict and calling businesses is within a whole other domain.
Businesses make their information public and are generally assumed to be open to business transactions (service/product inquiries, partnership opportunities, business proposals).