Hi Everyone! Can someone help me to resolve below...
# office-hours
a
Hi Everyone! Can someone help me to resolve below issue. Issue: I am currently working on implementing a call transfer functionality using VAPI with a custom LLM integration. At the moment, I have successfully integrated the custom LLM where function calling is directly handled by ChatGPT within the custom LLM setup. Now, I would like to leverage the call transfer functionality in VAPI. To achieve this, I have configured the
forwardingPhoneNumber
and tested the scenario. However, the call did not transfer as expected. According to the documentation, adding a
forwardingPhoneNumber
should automatically trigger a custom transfer call function. However, it appears that the custom function functionality has been deprecated. Could you please provide guidance on how I can implement this call transfer functionality in VAPI while continuing to use the custom LLM?
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