Phone number stuck on wrong assistant
# support
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@EasyAI (Chris) It sounds like there may be an issue with the configuration of your Twilio number. When you switch an assistant linked to a Twilio number, you typically need to update the webhook URL associated with that number to point to the new assistant's endpoint. Here's what you can do: 1. Log in to your Twilio account. 2. Navigate to the 'Phone Numbers' section. 3. Click on the number you're having issues with. 4. Look for the 'Messaging' or 'Voice' section, depending on what type of assistant you're using. 5. Update the 'Webhook', 'A Call Comes In', or 'A Message Comes In' field with the URL of the new assistant. Make sure you save the changes. After updating the webhook URL, calls or messages to your Twilio number should be routed to the new assistant. If you've already done this and the problem persists, it could be a caching issue on Twilio's side or a misconfiguration. In that case, I would recommend reaching out to Twilio support for further assistance. If you need help with anything else, feel free to ask!
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