Thanks for your reply. I'm afraid I'm clueless when it comes to coding. Could you be so kind as to tell me how would I be able to link the new button to vapi so as to be able to initiate the call? From what little I know, and correct me if I'm wrong, but when setting the button's behavior once it's clicked (redirect to url, send email, initiate a call, popup, etc), that's where I need to set the button to initiate the call to vapi, right? if so, what should I enter there? thanks again