Request to Disable Camera Permission for Voice Cal...
# support
a
We are currently integrating Vapi's voice call functionality on our website. However, before initiating a call, the browser prompts users to allow both microphone and camera access. As we only need voice functionality, we would like to disable the camera permission request. We have attempted to set videoRecordingEnabled: false in the SDK configuration, but it doesn't seem to prevent the camera prompt from appearing. Could you please assist us in ensuring that only microphone access is requested for voice calls?
v
@Amit Certainly! To ensure that only microphone access is requested for voice calls, you need to modify the configuration settings in your VAPI integration. The
videoRecordingEnabled: false
setting should typically prevent the camera permission prompt, but if it's not working as expected, there might be another configuration issue or a possible oversight in the implementation. Here's what you can do to troubleshoot and resolve the issue: 1. Double-check the VAPI configuration to ensure
videoRecordingEnabled
is set to
false
in the correct place and that there are no conflicting settings. 2. Verify that the configuration change has been properly deployed and that the latest version of your code is running on the website. 3. Ensure that there are no other scripts or parts of your application that might be requesting camera permissions. If you've gone through these steps and the issue persists, it could be a bug or an unexpected behavior in the VAPI SDK. In that case, I would recommend reaching out to VAPI support for further assistance. If you need help with any specific code or configuration, please provide more details, and I'll be glad to assist you further.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
s
Hey @Amit you might have opted for call video recording can you set it to off then camera access won't be required.
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