Is it possible to get servers in EU region instead...
# support
r
Is it possible to get servers in EU region instead of US since I am building for the french market
v
@Raph Absolutely, catering to your target market by selecting the appropriate server region can help reduce latency and improve the user experience. For VAPI, you should be able to specify the region when you're setting up your services. If you need assistance with configuring your services for the EU region, please let me know, and I can guide you through the process or direct you to the right resources.
You can continue this conversation by mentioning me in the message.
r
yes please help me with setting up my services
@Vapi
v
@Raph I'm here to assist you with setting up your services for the EU region. Could you please provide me with more details on which specific services you need help with? Are you looking to configure voice servers, databases, or perhaps some other services within VAPI for the French market? Once I have more information, I'll be able to guide you more effectively.
r
I was talking about the Vapi servers that handle the llm, voice and transcriber. Can they work on EU servers ? since people who are calling are in france @User
@Vapi
v
@Raph Yes, the VAPI servers that handle language models (LLM), voice, and transcription services can indeed be configured to work on EU servers. This is beneficial for your use case since your target audience is in France, and having servers located in the EU will likely provide better performance due to reduced latency. To set up your services on EU servers, you would typically need to specify the region in your service configuration or when you initialize your VAPI instance. If you're using a dashboard or a management console, look for the settings where you can select the region. If you're doing this programmatically, you might need to set a parameter in your code to choose the EU region. If you require step-by-step guidance or if there's a specific configuration file or piece of code you need help with, please provide me with the details, and I'll assist you further. If this involves sensitive information or complex configurations, it might be best to reach out to VAPI's support directly for detailed assistance.
r
in your dashboard, where can I choose the vapi server region? @Vapi
v
@Raph To choose the VAPI server region through the dashboard, you would typically follow these steps: 1. Log in to your VAPI account by visiting dashboard.vapi.ai. 2. Navigate to the settings or configuration section of your dashboard. 3. Look for options related to deployment, server configuration, or service management. 4. Within those options, search for a setting that allows you to select the region or data center location. 5. Choose the EU region from the list of available regions. If you're unable to find the region selection setting or if the dashboard interface has been updated and the steps have changed, it's possible that the feature might not be directly accessible through the dashboard or may require additional assistance from the VAPI support team. In that case, please reach out to VAPI support for more detailed instructions on how to select the EU region for your servers. They will be able to provide you with the most accurate and up-to-date information.
r
Can you forward my ticket to a human ?
@Vapi
v
@Raph Sweet. Have a great day!
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