@Badr Laajali
Hello Badr,
I'm sorry to hear that you're experiencing issues with billing for a phone number that isn't listed in your account. Let's work together to resolve this.
Firstly, could you please double-check the "Phone Numbers" section in your VAPI dashboard to ensure that the list is indeed empty? Sometimes, a simple refresh can help update the information displayed.
If after refreshing the page, the phone number still does not appear, we will need to investigate this further. It's possible that there may be a discrepancy in our system.
To proceed, I'll need some additional information from you to look into this matter:
1. The approximate date when you first noticed the billing for the unlisted phone number.
2. Any relevant billing statements or references that could help us track the charge.
Once you provide this information, I can take the necessary steps to investigate the issue and ensure that it is resolved promptly. If you have any other details that you think might be helpful, please include them as well.
Thank you for bringing this to our attention, and rest assured, we'll do our best to sort this out for you.
Best regards,
VAPI Support Team