Hello everyone. I have set up a simple tool. So when someone calls to number, vapi should take answer from my backend. Right now I send the response like in docs. But Bot says I can not get the data. Please help

@Grigor Grigoryan Hello! I'm here to help you with your VAPI setup. It sounds like you've configured a tool to respond to calls, but there seems to be an issue with retrieving the data on the bot's side. To assist you better, I'll need a bit more information: 1. Could you please confirm that your server is sending back the response in the correct JSON format as specified in the documentation? 2. Have you checked your server logs to see if there are any errors when the bot is trying to retrieve the data? 3. Is there any specific error message that the bot is providing when it says it cannot get the data? Once you provide this information, I'll be able to guide you more effectively. If there's any sensitive information, please make sure to redact it before sharing.

I confirm that everything is correct

Got it. Tagging @User for additional help.

me too ,it doesn't say the data from make.com

for me it says, sorry there is a issue. For you too?

I'm trying to store the call summary and transcript in a Google Sheet once an outbound call ends. I've set up instructions in the system prompt so that the tool is invoked to capture this information at the end of a call, and it works fine when the assistant completes the call and provides all the necessary details to the client. However, the issue arises when I manually disconnect the call after a few seconds—the tool isn't being invoked in that case. Is there a way to ensure the call summary and transcript are captured even when the call is disconnected manually before completion?

for me i get results, even when i end the call by myself

Could you please explain the process that needs to be followed? I am working with two scenarios in Make.com: Scenario 1: This scenario dials calls in batches using data from a Google Sheet (which includes phone numbers and customer details). Additionally, it updates the Google Sheet with the VAPI call log ID. Scenario 2: Once the call ends, the process retrieves the call log ID from the Google Sheet and makes a GET request to the VAPI "Get Call" API (https://docs.vapi.ai/api-reference/calls/get-call). It then fetches the call summary and transcript and updates the Google Sheet with this information. I've tested the system, and it works as expected when the customer doesn't end the call— the assistant tool is called, and the data flows properly. However, if the customer ends the call within a few seconds, the assistant tool isn’t triggered, resulting in no call summary or transcript being added to the Google Sheet. Could you provide guidance on resolving this issue?

I dont use make.com. I write my backend. So for you vocalize is working? Can you send some text to vapi and listen it?